> For the complete documentation index, see [llms.txt](https://tech.solbox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tech.solbox.com/file-upload/ftp/time-out.md).

# 업로드 실패 - Connection timed out

파일질라 FTP로 대용량 파일을 업로드 시 끊김 현상이 발생했다면, **기본 시간 설정(20초)**&#xC5D0; 의한 것일 수 있습니다. 아래와 같이 <mark style="background-color:blue;">기본 시간 설정을 변경 후 다시 시도해주세요.</mark>&#x20;

1. 업로드 시 끊김이 발생했다면, <mark style="color:red;">'Connection timed out after 20 seconds of inactivity'</mark> 라는 오류를 확인하실 수 있습니다.&#x20;

<figure><img src="/files/MOTaGpdSm2nqf4mS5VEK" alt=""><figcaption></figcaption></figure>

2. 메뉴의 <mark style="color:red;">**\[편집] >  \[설정]**</mark> 으로 들어갑니다.&#x20;

<figure><img src="/files/KpNiBFW1p11i9b2nDwBn" alt=""><figcaption></figcaption></figure>

3. 설정에서 <mark style="color:red;">**시간을 0(무제한) 설정**</mark>하신 뒤, <mark style="color:red;">**확인**</mark> 버튼을 눌러주세요.&#x20;

<figure><img src="/files/CC2PwU0PifUJPjU0n12a" alt=""><figcaption></figcaption></figure>


---

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